1. Introduction; Changes

Please read these Terms of Use and the other Agreements described immediately below before registering for, accessing or using any portion of the Harvard Business School Online website (the “Site,” which consists of all content and pages located within and accessible at the online.hbs.edu and/or myhbx.org web domains) or any other websites, applications, programs or online or mobile products or services of Harvard Business School Online (collectively, the “Services”). The term “Services” includes the Site and all content and pages located within and accessible via the Site, as well as any program material, program or cohort pages and platforms, directories and other electronic services available via the Site or any of the other Services. These Terms of Use, our Privacy Policy, SMS Terms, Community Values, and Honor Code are agreements (the Agreements) between you and Harvard Business School Online. By registering for, accessing or using any Services, you accept and agree to be legally bound by the Agreements, whether or not you are a registered user or have an account. If you do not understand or do not wish to be bound by the terms of the Agreements, do not register for, access or use any Services.

We may make changes to the Agreements at any time, but will alert you that we are doing so by giving notice via the Services or by some other means. By registering for, accessing or using any Services after any changes have been made, you signify your agreement to the modified Agreements and all of the changes, which will be effective immediately unless we notify you of a later effective date. If the changes are not acceptable to you, you should discontinue use of the Services.

As used in these Terms of Use, “we,” “us” and “our” refer to the President and Fellows of Harvard College acting through Harvard Business School Online.

2. Programs

Through the Services, Harvard Business School Online offers online courses, programs or other offerings in specific areas of study or on particular topics (each, a “Program”). Harvard Business School Online reserves the right to cancel, interrupt or reschedule any Program or modify its content as well as the point value or weight of any assignment, exam or other evaluation of progress that may be provided in connection with any Program. Programs are subject to the Agreements, including without limitation the Warranty Disclaimer and Limitation of Liability sections below.

You will not receive academic credit from Harvard Business School or Harvard University for taking a Program. Admission to the degree programs of Harvard Business School and Harvard University is separate from being accepted into and/or taking one or more Programs. You agree and acknowledge that nothing in these Terms of Use or otherwise with respect to your access or use of any of the Services or any Program (a) enrolls or registers you in Harvard Business School, or any other school, division, institute or program of or associated with Harvard University, or (b) entitles you to access or use the resources or receive any benefits or privileges of any of the foregoing entities beyond the Programs. In some cases, we may offer Programs for which you can register through a School at Harvard University. This will require a registration with that School that is separate from registration with Harvard Business School Online. In that event, you may be able to receive academic credit in accordance that School's rules and policies.

Harvard Business School Online may offer a credential or other acknowledgment for participants who have satisfactorily demonstrated mastery of the Program material. The decision to award any such credential or other acknowledgment to a given participant will be solely within the discretion of Harvard Business School Online. Harvard Business School Online may choose not to offer any credential or other acknowledgment for some Programs. In addition, Harvard Business School Online may decide in its sole discretion whether to provide a record concerning a participant’s performance in a Program. The format of any credential or other acknowledgment, and of any record of performance, provided by Harvard Business School Online relating to the Programs will be determined by Harvard Business School Online in its sole discretion and may vary from Program to Program.

If you are enrolled in a Program through another university or educational institution with which you are associated (your “Home Institution”), Harvard Business School Online may provide a record to your Home Institution concerning your performance in the Program, in accordance with the Privacy Policy. However, the decision whether your Home Institution will award any credit, benefit or credential, and the nature of any such credit, benefit or credential, will lie solely with your Home Institution.

3. Conduct

You agree that you are responsible for your own use of the Services and for your User Content, as well as any content of others that you submit, post, contribute, publish or distribute on any of the Services. “User Content” includes all content, in whatever format, submitted, posted, contributed, published or distributed on any of the Services by a user, including but not limited to all notes, questions, answers, comments, text, pictures, videos and file uploads. In some Programs, users may contribute by speaking or appearing on camera, and User Content may include transmissions or recordings of a user’s voice and/or image. You agree that you will use the Services in compliance with the Agreements and all applicable local, state, national and international laws, rules and regulations, including privacy and copyright laws, any laws regarding the transmission of technical data exported from your country of residence, and all United States export control laws.

THE FOLLOWING KINDS OF CONTENT (“PROHIBITED CONTENT”) ARE STRICTLY PROHIBITED ON THE SERVICES:

1. Content that defames, harasses, discriminates against, harms or threatens others;
2. Content that discusses illegal activities, with the intent to commit them;
3. Content that infringes or misappropriates intellectual property rights;
4. Content that you do not have the right to disclose;
5. Profane, pornographic, obscene, indecent or unlawful content;
6. Advertising or any form of commercial solicitation;
7. Content related to partisan political activities; and
8. Content that contains intentionally inaccurate information or that is posted with the intent of misleading others.

Harvard Business School Online reserves the right to remove Prohibited Content of which it becomes aware, but is under no obligation to do so.

In addition, you agree not to (a) use any of the Services in any manner intended to damage, disable, overburden or impair any part of any of the Services or the computer equipment or network(s) connected to any of the Services or to disrupt or interfere with any Program or any other user's use and enjoyment of any of the Services; (b) attempt to gain unauthorized access to any of the Services, other accounts, computer equipment or networks connected to any of the Services through hacking, password mining or any other means; (c) obtain or attempt to obtain any materials or information on or via any of the Services not intentionally made available through the Services; (d) copy or use any portion of any of the Services other than as expressly allowed under the Agreements; (e) use any high volume, automated, or electronic means to access any of the Services (including without limitation robots, spiders or scripts); (f) frame any of the Services, place pop-up windows over its pages, or otherwise affect the display of its pages; or (g) force headers or otherwise manipulate identifiers in order to disguise the origin of any communication transmitted through any of the Services.

If you participate in any Program, you agree to complete all work, including any exams, associated with each Program in which you may be enrolled with your own, original work and only your own, original work, and you agree not to engage in any activity that would dishonestly improve your results, or improve or hurt the results of others. In addition, unless otherwise stated in the respective Program, you agree that any exams, quizzes or questions provided in connection with each Program are for your individual use only. Copying, capturing, transmitting or providing all or any part of the exams, quizzes or questions to any other person infringes Harvard Business School Online's rights and is strictly prohibited. Harvard Business School Online reserves the right to pursue any and all legal remedies against you if you violate this Agreement.

4. User Accounts and User Registration

In order to participate in most Services, you must register for a personal account on the relevant Service (a “User Account”) by providing an email address and a password for your User Account, as well as any additional information required herein or on the relevant Service. If a virtual classroom program is offered by Harvard Business School Online, participants in the virtual classroom program may not be required to register for a User Account. Instead, Harvard Business School Online may choose to provide such participants with separate credentials necessary to register for and access the program (a “Login Credential”). You agree that you will never divulge or share access or access information to your User Account or Login Credential with any third party for any reason. You also agree that you will create, use, and/or access only one User Account or Login Credential, and that you will not access the Services using any User Account or Login Credential other than your own.

You agree to notify us immediately upon becoming aware of or suspecting any unauthorized use of your User Account or Login Credential. We will not be responsible for any loss or damage arising from unauthorized access to your User Account or Login Credential.

In registering for a User Account or obtaining a Login Credential, or completing an application and registering for a Program, you may be prompted or required to enter additional information, including but not limited to your name and location. Additional information may be required to confirm your identity, and different or additional information may be required depending on your use of the Services or enrollment in Programs. You warrant that all such information provided by you is accurate, current, complete, and complies with your obligations under the Agreements. You also agree to maintain and update such information to keep it accurate, current and complete. You acknowledge that if any such information provided by you is untrue, inaccurate, not current or incomplete, we reserve the right to terminate your use of any or all of the Services, in our sole discretion.

If you are admitted to a Harvard Business School Online Program, or as part of your registration, you may be required to submit a headshot photo of yourself (via webcam or such other method as Harvard Business School Online may require). You may also be subject to spontaneous identity verification checks throughout the applicable Program. The authentication of your identity may be performed by a Harvard Business School Online third-party service provider.

5. License Grant to You; Harvard Business School Online's Intellectual Property Rights

In consideration for your agreement to these Terms of Use, Harvard Business School Online grants you a personal, non-exclusive, non-transferable, revocable license to access and use the Services solely in accordance with the Agreements. Harvard Business School Online may make Harvard Business School Online Content (as defined below) available to you through the Programs or otherwise via the Services. You may obtain and use Harvard Business School Online Content only for your own personal, non-commercial use in connection with the Services and participating in Programs. You may only copy and modify Harvard Business School Online Content as necessary for your own personal, noncommercial use. You may not transfer, retransmit, distribute, publish, commercially exploit or create derivative works of Harvard Business School Online Content. You may not reverse-engineer, decompile, disassemble or otherwise access the source code for any software that may be used to operate any of the Services. Notwithstanding the foregoing, certain reference documents, digital textbooks, articles and other information on the Services may be made available to you with the permission of third parties, and use of that third party material may be subject to certain rules and conditions, which we will post along with the material or otherwise inform you about. You agree to abide by all such rules and conditions.

“Harvard Business School Online Content” means all content or other material, in whole or in part, available through the Programs or otherwise via the Services, including but not limited to lectures, speeches, discussions, comments, video lessons, quizzes, tests, presentation materials, homework assignments, programs, code, and other images, text, layouts, arrangements, displays, illustrations, documents, materials, audio and video clips, HTML and files. All Harvard Business School Online Content is the property of Harvard Business School Online and/or its affiliates or licensors and is protected by copyright, patent and/or other proprietary intellectual property rights under United States and foreign law.

Harvard Business School Online logos, trademarks and service marks that may appear in the Services ("Marks") are the property of Harvard Business School Online and are protected under United States and foreign laws. All other trademarks, service marks and logos used in the Services, with or without attribution, are the trademarks, service marks or logos of their respective owners.

Harvard Business School Online and/or its affiliates and licensors reserve all rights not expressly granted herein to the Programs, Services, Harvard Business School Online Content, and Marks.

6. User Submissions

The Services may provide you with the ability to upload or otherwise provide certain User Content. With respect to User Content you submit or otherwise make available in connection with your use of the Services, and subject to the Harvard Business School Online Privacy Policy, you grant Harvard Business School Online a fully transferable, worldwide, perpetual, royalty-free and non-exclusive license to use, reproduce, modify, adapt, make derivative works of, distribute, publicly perform, publicly display and otherwise disseminate and make available such User Content, in any manner or medium now known or later developed, and to authorize others to do any of the foregoing. You expressly acknowledge that your User Content may be visible to others and may include Personally Identifiable Information, as defined in the Harvard Business School Online Privacy Policy. To the extent that you provide User Content, you represent, warrant to Harvard Business School Online and agree that (a) you have all necessary rights to provide and use such User Content and permit Harvard Business School Online to use such User Content as provided above; (b) as between you and Harvard Business School Online, you shall be responsible for the payment of any third party fees related to the provision and use of such User Content; and (c) such User Content does not and will not infringe or misappropriate any third party rights.

In connection with your participation in a Program, you may have the ability to access or download User Content of other users taking the Program and other users may have the ability to access or download your User Content. While Harvard Business School Online requires all users to comply with these Terms of Use and the Harvard Business School Online Privacy Policy in providing User Content, Harvard Business School Online cannot guarantee such compliance or that any such User Content will be free of Prohibited Content, viruses, worms, back doors, Trojan horses or other harmful contaminants. Harvard Business School Online disclaims any responsibility or liability relating to your access or download of such User Content.

The Services may also provide you with ability to upload or send information to Harvard Business School Online regarding the Services (“Feedback”). By submitting Feedback, you hereby grant Harvard Business School Online an irrevocable license to use, reproduce, modify, adapt, make derivative works of, distribute, publicly perform, publicly display and otherwise disseminate and make available such Feedback, in any manner or medium now known or later developed, and to authorize others to do the foregoing.

You acknowledge that we may screen User Content, and that we shall have the right (but not the obligation), in our sole discretion, to remove any User Content without any liability to you. Without limiting the foregoing, we have the right to remove any User Content that violates the Agreements or is otherwise objectionable in our sole and absolute discretion. You agree and acknowledge that we may preserve User Content and may disclose User Content if required to do so by law or in the good faith belief that any such preservation or disclosure is reasonably necessary to comply with legal process, enforce these Terms of Use, respond to claims that any User Content violates the rights of third parties, or protect our rights, property or personal safety or that of our Users and the public.